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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jill Nielsen (Staff)

March 31, 2026

4  out of  5
rating by Jill Nielsen (Staff)
"Jim and his staff are friendly and helpful."
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Kiki Hanley

March 30, 2026

5  out of  5
rating by Kiki Hanley
"All the team members were knowledgeable and willing to work with their client to lower the cost of claims."
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George Groves

March 30, 2026

5  out of  5
rating by George Groves
"Alexis and Erik and Indy have been super helpful!"
We responded:
"Thank you for your feedback! We’re so glad to hear Alexis, Erik, and Indy have all been super helpful. We truly appreciate you choosing our State Farm team!"
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Lemon Leaf Creative

March 27, 2026

5  out of  5
rating by Lemon Leaf Creative
"Jim and team are responsive and action-oriented. They take the time to answer questions and thoroughly walk through explanations which is both rare and greatly appreciated!"
We responded:
"Thank you for the high rating and review! We appreciate you taking the time to leave us such wonderful feedback. "
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Alan Lee

March 27, 2026

5  out of  5
rating by Alan Lee
"Great experience! Looking for renter's insurance and Erik was great to work with. He explained all the coverages and what was involved for the policy. It was a great price. Would recommend Erik and this office if you are looking for renter's insurance."
We responded:
"Glad Erik could help you with your Renters and other insurance needs. Thank you for the high rating and review!"
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Terry Boyle

March 27, 2026

5  out of  5
rating by Terry Boyle
"Great response from this office. Always appreciate their prompt service. Terry"
We responded:
"Thanks Terry! We appreciate you."
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Bradley Smith

March 26, 2026

5  out of  5
rating by Bradley Smith
"Very professional and easy to work with. When my policy renewal was coming up, my agent explained to me what things would be staying the same and what parts of the policy would be changing. They explained everything in great detail so it was easy to make changes or keep things the same."
We responded:
"Thank you for your thoughtful review! We’re glad to hear your agent made the renewal process smooth and easy to understand by clearly explaining what was changing and what was staying the same. Providing detailed, transparent guidance is something we take pride in. We appreciate you choosing our State Farm team!"
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Holl Ann

March 25, 2026

4  out of  5
rating by Holl Ann
"The agent responded quickly with a quote and coverage for my vehicle."
We responded:
"Thank you for your feedback! We’re glad to hear you received a quick response with a quote and coverage for your vehicle. Providing fast and efficient service is always our goal. We appreciate you choosing our State Farm team!"
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Robert

March 25, 2026

5  out of  5
rating by Robert
"We have been customers of SF and Jim for many years (actually 4+ decades), and have always had great service from Jim and his team, most recently Indy!"
We responded:
"Thank you so much for your incredible loyalty over the past 40+ years! We truly appreciate your continued trust in Jim and the team. It’s wonderful to hear Indy took great care of you recently—we’ll be sure to share your kind words. We’re always here whenever you need us!"
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John Dudley

March 25, 2026

3  out of  5
rating by John Dudley
"We have been customers of State Farm for a couple of years now. So far we have had good service and attention to our needs, keeping us up to date with any changes to our policy."
We responded:
"Hi John, thank you for your feedback and for being a valued State Farm customer over the past few years! We’re glad to hear you’ve had good service and that our team has kept you informed along the way. If there’s ever anything we can do to make your experience even better, we’d truly appreciate the opportunity to earn five stars—please don’t hesitate to reach out!"
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Gracia Powell

March 25, 2026

5  out of  5
rating by Gracia Powell
"Erik Wicklund was very helpful with setting up a policy that would work best for me and took ample time to walk through all available options with me. The office is very easy to get in contact with."
We responded:
"Thank you for the great feedback! We’re happy to hear that Erik took the time to walk you through your options and help you find the right policy for your needs. Making sure our customers feel informed and supported is always our goal. We also appreciate you mentioning how easy it is to reach our office—that means a lot to our team. Thanks again for choosing us!"
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Heather Tripp

March 24, 2026

5  out of  5
rating by Heather Tripp
"Excellent customer service Auto policies"
We responded:
"Thank you for the great rating and review Heather! We appreciate your business!"
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Dominique

March 20, 2026

5  out of  5
rating by Dominique
"I have been a customer for over 14 years. My father was a long time customer and referred me. The whole team is amazing. I will always trust them with all of my insurance needs."
We responded:
"Thank you so much for your wonderful 5-star review! We’re truly honored to have had the privilege of serving you for the past 14 years. Your loyalty and trust mean the world to us, and we look forward to continuing to support you for many more years to come. If there’s ever anything you need, please don’t hesitate to reach out."
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BarMusProd

March 16, 2026

5  out of  5
rating by BarMusProd
"We just bought a new used car and needed to move our previous auto coverage to the new car. Alexis was extremely friendly and efficient and had insurance transfer taken care of in 10 minutes. She made it easy for us to know we were covered right away! Thanks Alexis!"
We responded:
"Thank you for the wonderful rating and review! Glad my team could take care of you quickly and efficiently!"
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Roy Cowing

March 14, 2026

5  out of  5
rating by Roy Cowing
"Very easy to work with, been my agent for over 10 years."
We responded:
"Roy, thank you for your loyalty and your business! We appreciate you!"
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Anna Meyer

March 13, 2026

5  out of  5
rating by Anna Meyer
"Great experience working with Indy Larsen! Quick to respond and saving us thousands. Highly recommend."
We responded:
"Thank you so much for your kind review! We’re thrilled Indy could provide quick, helpful service and help you save. Your recommendation means a lot to us!"
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Curt Priebe

March 11, 2026

5  out of  5
rating by Curt Priebe
"Great service, actually looks for ways to save us money!"
We responded:
"Thanks Curt! Appreciate you and your business!"
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Indira Lipovac

March 11, 2026

5  out of  5
rating by Indira Lipovac
"Indy Larsen agent Great communication, Follow up excellent and very transparent with the cost. Respond to all my questions in timely manner. I switched my insurance because of all above."
We responded:
"Thanks Indira for the positive review and rating! We appreciate your comments, and your business."
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Westcott Jones

March 10, 2026

5  out of  5
rating by Westcott Jones
"I've worked with Jim for 30+ years and always enjoyed the personal relationship and custom tailored service! Over the years Jim has gone from great to fantastic as he built his agency and his team. I'm also a financial services professional with a big team, and I admire that Jim and his team do everything right. Most of the time I'm happy to work with Jim's staff--they answer the phone and don't let it roll to voicemail during business hours. They can answer questions and do 90% of what I need. The other 10% of the time I need Jim's strategic advice and really appreciate that he will call me back or email me promptly when I need him. Highly recommend Jim and his team :-)"
We responded:
"Scott, Thank you sincerely for your unwavering loyalty and support over the past 30 years. It has been a true privilege to serve not only you but also your family and extended family throughout this time. We deeply value the trust you have placed in us and are honored to have been a part of your journey for so many years. We remain committed to providing you and your loved ones with the highest level of service and look forward to continuing this valued relationship for many years to come. Hope to see you soon."
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Mike J. Preble

March 10, 2026

5  out of  5
rating by Mike J. Preble
"The best people and service. They listen, offer options and find solutions."
We responded:
"Thanks Mike! We appreciate your rating and review. Thanks for your business."
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Marla Brown

March 6, 2026

5  out of  5
rating by Marla Brown
"The speed and thoroughness of service here is remarkable. Quotes and policies are provided so quickly- and the rates are amazingly affordable. The team here is so helpful!"
We responded:
"Thanks Marla for the high rating and review! We appreciate you being with our agency and company!"
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Amitabh Deka

March 6, 2026

5  out of  5
rating by Amitabh Deka
"Indy was really great in helping me assess and understand my changing risks, for which I had reached out to the agency for. He was patient, knowledgeable and not for a moment did he push a sale. The interaction has been very pleasant and professional."
We responded:
"Thank you for the positive review of our agency and team. We appreciate your business."
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Jill Peters

March 5, 2026

5  out of  5
rating by Jill Peters
"Jim Lindahl Agency in River Falls, WI took care of my insurance needs quickly and easily when my parents moved here. He and his staff responded to texts and calls immediately and politely. It's great to have such a capable agent right in town."
We responded:
"Thank you for the great rating and review. So glad we could help you and your family with all your insurance needs."
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pao yang

March 4, 2026

5  out of  5
rating by pao yang
"They called me and explained very thing in detail. Now i completely know what insurance i get and all the cover. Very patience guy too. Highly recommend."
We responded:
"Thank you for the positive review and rating. We appreciate you!"
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Sean Wulf

March 2, 2026

5  out of  5
rating by Sean Wulf
"The team here has been extremely helpful with our most recent insurance needs, especially Jackie and Erik. They made it easy to get life insurance policies added and also in taking care of adding and removing cars from our plan. Thank for all the support and guidance through this process!"
We responded:
"Thank you, Sean for the wonderful review and rating! I'm glad our team could help you with your important life insurance needs. We also appreciate your auto, home and other insurance as well."